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M-Edge Limited Lifetime Warranty Policy
Superior Craftsmanship
M-Edge Cases, Sleeves and Bags (the "Products") are guaranteed to last a lifetime. Our Products must pass a series of rigorous quality standards prior to sale to our customers. We're so confident our Products will last; we back them with our limited lifetime warranty. When you see the name M-Edge, you know you're buying the very best in electronics accessories, guaranteed.
What We Guarantee
M-Edge warrants, to the original end purchaser (the "Customer"), that our Products will be free from manufacturing or material defects for the life of the Product. There is no need to register for this warranty, however, the item in question question will need to be returned (you are responsible for all shipping costs associated with returns). And a copy of the original sales receipt or medgestore.com order confirmation will be required for all warranty claims.
Subject to all the terms contained herein (please see exclusions below), M-Edge will repair or replace the covered Products. In the event that M-Edge is unable to repair or replace the covered (for example, if it is an older product that is no longer stocked, we reserve the right to replace with a similar product, if available and/or receive a store credit to be used towards new, other merchandise.
What We Do Not Guarantee
The following are not covered under this warranty:
- Any damage or destruction to consumer electronic devices or other personal property that are in the Products.
- Any Incidental or consequential damages (see Limitations of Liability below).
- Any damage or failure that, upon physical inspection of the returned item, is deemed by M-Edge to have been caused by normal wear and tear including defects incurred from spills, abuse, misuse, commercial use, negligence, accidents or any product upon inspection found in an unsanitary condition.
- Failure resulting from heat, liquid damage, exposure to sunlight, wind, weather or humidity.
- Fabric/Canvas dye lot variations or slubbing. Leather natural markings, brands, color and grain variations, wrinkles, nicks and scratches. These are considered to be naturally occurring features of these materials and do not constitute material defects.
- Condition of the Products if sold AS-IS or purchased from online auction websites, bargain, clearance, deal outlet, second hand store both online or physical; and any non-authorized resellers.
- The e-Luminator Touch booklight, which is covered by a separate Six Month Limited Warranty, and other products that have a specific warranty linked under the Specs tab of their product pages.
Contact Us
If you have any questions about this warranty, or if you would like to file a claim, please contact our Customer Service Team.
